Genova Useful Information and Tourist Information

When visiting a new country or city, it is important to know your surroundings and if something should happen, what to do and where to go. Genoa is a tourist friendly city, offering Genova Useful Information at different tourist point kiosks throughout the city. Find one immediately at the airport, if not, in the center waterfront or in the famous Palazzo Ducale.


The U.S. Consulate in Genoa, although very centrally located, unfortunately doesn’t offer many services but can assist in many ways. If you need something notarized you can do this here by appointment. However, if your passport goes missing or you need it renewed while abroad, you can report it to the Genoa consulate who will then deal with the U.S. Consulate in Milan or you can quickly travel to Milan and deal with it directly. The main U.S. Embassy is in Rome in the event of a larger issue, such as arrest. Click the Genoa Consulates and Embassies link above for more information.


  • Genoa Emergency Numbers:

Dial 112 for police, fire dept and health emergencies. Although we hope that you never have to use it, it is always good to know in a moment of panic. Always remember to dial +39 (0039) before dialing any Italian numbers.


For minor problems such as cold medication, a cut, etc you can visit any pharmacy. Located all over the city, always look for a big green cross outside. Pharmacists will be happy to assist you if you tell them your problem. For an emergency, use the emergency number above, or head to the emergency room – click the General Medical Information link for more information on hospital locations and pharmacy locations. For a list of English speaking doctors specializing in specific fields, click here.

  • Genoa Bank and Genoa ATM:

Banks are located all throughout Genoa and at each bank you will find an ATM. Remember there will be a small fee for taking out internationally. You will find an ATM directly at the airport and train station for your convenience when traveling. If you need to speak with a bank directly, their hours are from 8:30-1:20 and change during the afternoon depending on the bank.

  • Genoa Transportation:

Besides walking around, most people will use the bus as their main form of transportation in Genoa. Always buy your tickets, as bus employees control frequently and you can get a fine for not having one. Tickets can be purchased at Tabacchis (where they sell cigarettes), ticket kiosks and newsstands. Visit the AMT website to check hours and buy tickets for not only buses but the airport bus, funicular, and the navebus. In addition the buses, of course there are always taxis to help you get around. Find taxi stands throughout the center or call +390105966.

  • Genoa Travel to and from:

You have either come in by plane, train, car or boat, either way, Genova is an easily accessible city. The Genoa airport is just 20 minutes from the center and can be reached by bus (Volabus €4) or by taxi where there is usually a fixed rate for those going to or coming from the airport. Genoa airport flies mainly internally throughout Italy, however has cheap connecting flights with the UK and other European countries such as France and Spain. You will find two main train stations in Genoa: Piazza Principe and Genova Brignole. Through these stations, you will be able to connect to cities in Italy and other countries in Europe, even if it means having to switch trains at some point. This is a popular option for those traveling. Visit the Trenitalia website for hours, pricing and more. If you are traveling by car, Genoa can be reached by four main highways, making it easy to reach. Lastly, if you are coming by boat, most likely you are on a cruise ship, in which you will arrive right at the main port leaving you off directly into the center of the city with little to worry about.

  • Genoa Wash and Dry:

Remember, Italy doesn’t have dryers, and if you are lucky enough to have one then you won’t need to read the rest of this. However, chances are, you will only have a washing machine. If you choose to do wash and dry you laundry, there are laundromats around where you can do it yourself. One in particular is right in the center:

  • Wash and Dry Lavanderia Self Service – Via della Vigne 7r (the “r” is for business addresses) and is open from 6AM to 10PM. They will have dispensers there for soap, softener and dryer sheets, but you are also welcome to bring your own. It is easiest to have your euro coins ready in hand, but they will also have a change machine there, just in case.


For a printable tourist map of Genoa, click here: Genoa Map

To make sure you are packing correctly, check out Genoa’s average weather year round: Genoa Weather